Real Estate Agents: The Role

Here are commonly asked questions about real estate agents in Kenya, covering both general inquiries and specific concerns from buyers, sellers, renters, and investors:

🏠 General Questions

1. What does a real estate agent do in Kenya?
   • They help clients buy, sell, rent, or manage properties and land. They also provide property valuation, market insights, and legal guidance.
2. Do real estate agents in Kenya need to be licensed?
   • Yes. As of recent regulations, agents are expected to be registered under the Estate Agents Registration Board (EARB).
3. How do I verify if an agent is licensed?
   • You can check with the EARB Kenya or ask the agent for their registration details and license number.

💼 Working with Agents

4. How do real estate agents get paid in Kenya?
   • Usually through commission, often:
     • 1.5% – 3% for property sales.
     • One month’s rent for rentals (from landlord and sometimes tenant).
5. Can I work with more than one agent?
   • Yes, but it’s more efficient to work with one trusted agent unless you’re listing property widely.
6. What’s the difference between an agent and a broker?
   • A broker typically owns or manages a real estate firm, while agents work under brokers.

🔎 For Buyers

7. How do I find a good real estate agent in Kenya?
   • Use referrals, check online reviews, and confirm licensing. Sites like BuyRentKenya, Property24, and Jiji can help.
8. Do I need an agent to buy property?
   • Not legally, but they make the process smoother by helping with negotiations, paperwork, and due diligence.
9. Can agents help with land purchases?
   • Yes, experienced agents help with land sourcing, verifying titles, and guiding you through legal procedures.

💰 For Sellers

10. How do I list my property with an agent?

• Contact the agent, provide property details, and sign a listing agreement. They will market it to their network.

11. How long does it take to sell property through an agent in Kenya?

• Varies—location, pricing, and market demand all matter. Could be weeks to several months.

12. Do agents help with property valuation?

• Many do informal valuations, but for official purposes, use a registered valuer.

🏘️ For Renters and Landlords

13. Can agents help me find rental property?

• Yes, especially in urban areas like Nairobi, Mombasa, Kisumu, Nakuru, and Eldoret.

14. Do tenants pay commission to agents in Kenya?

• Often yes—commonly one month’s rent, though this can vary.

15. Can agents manage rental properties for landlords?

• Yes. Many offer property management services for a monthly fee or commission.

⚠️ Due Diligence & Scams

16. How do I avoid being scammed by an agent?

• Verify credentials, avoid paying cash, sign agreements, and conduct due diligence (especially for land).

17. Is it normal for agents to ask for upfront payment?

• No. Agents are usually paid after service. Be cautious of upfront fees.

18. Can agents help me get a mortgage?

• Some work with banks or mortgage advisors and can help guide you, but they don’t provide loans directly.